Claim Lifecycle Detail
| Claim | Received | Assigned | Contacted | Inspected | Returned | QA |
|---|
Stage Status Key
Completed within SLA
Completed late
Approaching SLA
SLA breached
Not yet due
SLA Thresholds
| Stage | Threshold | Measured From |
|---|---|---|
| Assigned to Adjuster | 4 hours | Date Received |
| First Contact | 24 hours (1 day) | Date Assigned |
| Inspection Completed | 72 hours (3 days) | Date Contacted |
| Estimate Returned | 24 hours (1 day) | Date Inspected |
| QA Approved | 24 hours (1 day) | Date Returned |